Management Fundamentals
Foundational leadership for Advanced Vision Care store managers and shift leads: the shift from doing to leading, managing former peers, leading a team day to day, and holding accountable, respectful difficult conversations. The core of a four-part management track (compliance, scheduling & labor, and performance & coaching are separate courses). Includes a certification quiz.
| Responsible | OdooBot |
|---|---|
| Last Update | 09/19/2026 |
| Members | 2 |
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Module 1: Stepping Into Leadership4Lessons ·
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The shift from doing to leadingNew
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Managing former peersNew
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What your team needs from youNew
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Leading by example and personal accountabilityNew
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Module 2: Leading Your Team Day to Day4Lessons ·
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Setting direction and communicatingNew
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Fairness, consistency, and trustNew
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Running an effective shift huddleNew
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Prioritizing and staying calm when it's busyNew
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Module 3: Difficult Conversations & Conflict4Lessons ·
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Accountability conversationsNew
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Managing conflict on the teamNew
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Preparing for a hard conversationNew
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When the feedback is about youNew
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Real Scenarios (Practice)5Lessons ·
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How to use these scenariosNew
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Scenario 1: Managing former peersNew
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Scenario 2: Setting directionNew
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Scenario 3: The accountability conversationNew
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What would you do?New
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Module 4: Certification Quiz1Lessons ·
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Management Fundamentals Certification QuizNew 10 xp
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